At Mackenzie and MRS, we are committed to providing you with a secure and protected environment for accessing your clients' account information. Your AdvisorAccess User ID and password are unique to you and should not be shared with anyone.

AdvisorAccess makes use of an Internet security method that acts to encrypt or "scramble" the information that passes between your computer and ours. This prevents others from being able to read or tamper with the information.

Secure Socket Layer (SSL) is an encryption method that makes use of high-security Internet browsers from Microsoft and Netscape. It has become an industry standard security system due to its widespread use by banks and retailers who offer transactional services on the Internet. SSL is available for Mackenzie and MRS AdvisorAccess.

For an even higher level of security and access your clients' information through AdvisorAccess, you can register with FundSERV's security service – IDentity. IDentity is built around a public key infrastructure (PKI) and combines the latest in security software with encryption technology to protect your e-business transactions and communications. Subscribers will benefit exclusively from an authenticated identity, secure and private Internet transactions, and a single username and password to industry services.

For more information about FundSERV IDentity and to download/install the Entrust/Direct software, go to www.fundserv.com/identity.htm.

The Mackenzie web site has been designed to work with Internet Explorer 5.0 and above, and Netscape Communicator/Navigator 4.7 and above. As long as you are using one of the supported browsers, no additional software is required.

Note: We currently do not support Netscape 6.0.

With SSL, you can securely access AdvisorAccess from any computer with an Internet connection and a recent browser by using your Mackenzie/MRS User ID and password.

If you would like more information, refer to our online FAQs.